Cecil's Alignment Center

John Mahaney Edited a year ago

I was referred to Cecils for an alignment after some work done. Since I have owned my truck, any time I go in the shop I always ask how the front end is due to wanting to be on top of the vehicles maintenance. I have never been told anything bad. Well, when your vehicle is pushing 300k miles, expect things to need replacement. I went in for an alignment and suggested a few extra things. After a while I was called and was told there was definitely more than meets the eye to the suggested repairs. Generally that's a bad thing for people, but I was dying for my vehicle to be as best as it can be. After going as far as I could aside from some adjustable control arm, I was told my truck was ready. It has never in all it's years tracked as straight as it did after visiting Cecil's. For a lowered truck basically at its limit, it rides better than expected. Cecil's was very honest and open about repairs and giving their input. I felt zero pressure dealing with them and am excited to bring other vehicles to them.

Edward Rucker a year ago

I went here to get a wheel alignment on my truck. I informed them that I had replaced the parts on my truck and that the steering wheel was not properly aligned when I adjusted the drag link. They did an inspection of my brakes system instead and told me what I already knew. Also they told me that one of my ball joints was to tight. I didn’t know that a place that specialized in doing alignments required that brake system be checked to complete a wheel alignment. Furthermore I did not realize that if a nut is to tight that it could not be loosen. There’s no adjustment required on a ball joint to preform a wheel alignment. Ball joints are just for pivoting. They are either good or bad. I replaced all the ball joints with brand new ones so they were not bad. I also did not know that they did not know how to turn the steering wheel to the correct position and adjust a drag link back in. Which is basically adjusting the tid rods to the proper position to strengthen out the steering to align with the wheel. I used to use Dorrs Texaco in the past for wheel alignment because they were honest and never tried to up sell you on anything because they didn’t want your business. I realized that

E T 2 years ago

Been to cecils several times. I've lived in the area for over 30 years. Never again, will I go back there. I paid over $2500 to get some work done on my car. When I finally picked my car up after a couple weeks. Cause they were busy. My car was driving the same way. When I drove away i noticed my engine light was on "NEVER WAS ON BEFORE "and no improvement with my car same symptoms!!!!!! So i turned right around. Then he said I needed a cadillac converter. ($1,900)....So all the previous work I just paid for was a waste. Unbelievable!!!!! And when I talk to several other mechanic shops. He tripled charged what other places charge. And now I'm out $2500. And the problem obviously was never fixed in the first place!!!!! It's sad!!!! Where can I find a trust worthy mechanic?smh

Jeff O 3 years ago

What great service. I popped it w/o an appt to have them diagnose a metallic popping sound in the front end of my truck. They were booked solid out over a week. However, they told me if I could be here when they open in 2 days, they would look at it while I wait. They did, and it was only a loose track bar bolt, which they tightened to spec. Only wanted $20 for the 25 minutes I was there. Honest service. They could have made some story up and changed out parts that didn't need it. And they didn't charge an hour minimum diagnosis / labor charge. I'd heard they do great front-end work, so I will be happy to give them my business again when there really is an issue.

Marlene Padgett 5 years ago

We had our vehicle into the Ford dealership three times & they could not find the problem. A friend recommended Cecil's & they knew immediately & was dangerous to even be driving it. They repaired it by the next day, good price & more importantly drives like new.